The large number of infrastructure programs conducted over the last decades in the South has considerably increased the range of facilities and equipment that have to be managed by these countries.
Simultaneously, most of these countries have undertaken reforms of their water services. Thus, the restructurings have been done by entrusting local structures to what became a real water service in most of the small towns.
This change revealed a great need for support at different levels:
• for the restructuring of the central services and the training of the administrative staff/managers,
• for the capacity building in terms of management of the local leaders (training, consulting support)
• for the promotion of small private operators in the water sector (operations, maintenance, etc.)…
HYDROCONSEIL is involved in all of these areas, thanks to the experience gained in more than 50 countries in Africa, Latin America and Asia.
In each of its interventions, the experts of HYDROCONSEIL were able to study the different systems of water management, to analyze the constraints of each context, and to identify the parameters of adaptation of each model for every possible situation.
The advantages of HYDROCONSEIL
In this area, HYDROCONSEIL is especially qualified to:
• support the technical services of the governments (audit, support for restructuring.)
• design and facilitate training modules on the management of the water utilities
• strengthen the local capacities for project management (planning, project development, assistance to the owner)
• provide the support for the exploitation of new infrastructures (development of management system, training and monitoring of the local actors)
• assist in the preparation of contract (management, leasing, concession) and in the signatory of contracts between the different actors.
Some of our recent references are shown below:
Niger: Management of water services in small centers
The Government of Niger, seeking to improve access to water services in rural and semi-urban areas, wished to generalize the management of mini-DWS (drinking water supply) by private operators in 3 of the 9 departments of Niger (Maradi, Tahoua and Zinder). HYDROCONSEIL, with funding from the World Bank, conducted an important study on the identification of the conditions for delegating the management of the mini-DWS by private operators.
The study helped to better understand the state of the infrastructures, the demand of the users and the public perception of private operators which allows the identification of the potential misunderstandings and misgivings.
• the history, the strategy and the performance of the private operators for the management of DWS,
• the conditions under which companies would be interested in the field of water management,
• the financial viability of the systems, the financing needs of the networks and the positions of the commercial banks in Niger,
• the different ways of delegation in Niger and their feasibility with regard to the laws governing the water sector,
• the ways to promote private operators as delegated service water through the implementation of the Water Sector Programme in Niger.
Morocco: Generalization of the water service management for the ONEP (national office of drinking water)
The National Office of Drinking Water has long managed the water service in the big cities of Morocco, but its powers were extended over 53 000 additional villages in the country. The experience and management practices developed by ONEP in urban areas should be adapted to the rural context, where the level of service requested will certainly be lower and the geographical constraints (dispersion of villages, strong linear per user) decisive.
HYDROCONSEIL designed and facilitated training modules for ONEP executives who had to manage this new situation. The topics were:
• the characteristics of the rural demand (including changes in the number of individual connections),
• the viability of operating on small water conveyance,
• the benefits of service delegation, using the franchise,
• the estimated operating accounts of potential delegates (micro-enterprises),
• the procedures of selection of such delegates.
Senegal: Support to the management of users' associations (PAGE)
Outside major cities, which are managed by a national company, in most parts of Senegal the water service has long been entrusted to an association of users. But, the recent withdrawal of the State from the management of these drinking water supply systems (DWS) necessitates a professionalization of these associations.
Following a pilot action conducted in the context of a FAC, PAGE (Programme of Support for Water Management) offered to more than a hundred associations of two departments of the region St. Louis, a personalized consulting support and in order to strengthen the management skills of the key local actors in the water supply sector. Through various types of meetings and seminars, local officials have been trained and supported over a long period to the technical management (operations, maintenance), the financial management (bookkeeping, calculation of depreciation, calculation of the cost of water) and the associative organization (research of the skills, sharing the roles, etc.).
HYDROCONSEIL participated in the design of the pilot action and in the initial assembly of PAGE. Then, HYDROCONSEIL conducted five missions to support the PAGE project team (institutional support, analysis of the typology of users associations, adaptation of the training modules, planning of the actions, etc.).